Vacancy notice


Help is a German non-governmental humanitarian aid and development organization founded in 1981 in the wake of the refugee crisis caused by the war in Afghanistan. Since then, Help has continuously extended its humanitarian and development activities to many other countries around the globe. Starting from August 2014, Help has been providing emergency relief to the affected IDP- and local population within the Kurdistan Region of Iraq (KRI), mainly focusing on food and NFI distribution. To strengthen local capacities, various transitional assistance projects within the educational and vocational sectors are implemented/are subject to be implemented. Further, Help is currently implementing a comprehensive emergency WASH project to improve the access to potable water as well as the hygienic conditions for up to 20.000 people in the liberated areas of north-eastern Ninewah.


To coordinate its ongoing emergency relief and development projects, support its implementing partner organizations as well as to organize the extension of its activities within Iraq, Help seeks to employ an experienced

Country Director (m/f) (Iraq) (Erbil, KR-I)


starting on November 1st, 2017. The station of duty will be Erbil (with frequent traveling throughout the KRI and Iraq). The contract duration is 12 months with the possibility of an extension.      

In close cooperation with the Help headquarters (HQ) in Germany, the Country Director is in charge of the coordination and management of Help’s emergency relief and development activities within the KRI and Iraq. He/she ensures an optimal coordination of all tasks and activities with all relevant stakeholders.



Tasks and area of responsibilities


Project management and strategic project development


In close cooperation with the Help HQ, the Country Director is responsible for the strategic development and planning of Help’s future Iraq emergency relief and development projects. It is his/her function to manage and supervise all ongoing and future project activities directly implemented by the local Help project teams, as well as through local partner organizations and to ensure quality standards and transparency.


Representation, liaison & cooperation with implementing partners


Within Iraq, the Country Director officially represents Help towards target groups, authorities, national and international donors, local and international NGOs, the Cluster System and UN agencies – he/she builds and maintains effective relationships and develops networks with all stakeholders. He/she actively identifies fundraising opportunities for KRI and Iraq projects and ensures that Help’s mission, values and specific project objectives are clearly understood and supported. It is the Country Directors task to supervise and support Help’s local partner organizations and to maintain close and regular contact to all different levels necessary for a successful project implementation and -planning. He/she proactively identifies and pursues opportunities to maximize Help’s impact in Iraq and ensures the program’s continuity and stability.


Financial management


The Country Director is responsible for the proper financial management of all projects; he/she closely cooperates with the Help HQ in Germany. Being in charge of the development and comprehensive monitoring of the program budget, he/she ensures the timely management of financial reporting, cash flow and audit compliance, in accordance with Help as well as donor regulations.


Human Resources management


The Country Director is, in close cooperation with the Help HQ, responsible for the program human resource management. He/she manages and trains the national and international program staff, is in charge of staff recruitment and regularly conducts staff appraisals to identify capacities and training needs in order to support the program staff in their ongoing professional development. Further, the Country Director oversees the payroll including social security, reviews and if necessary adapts job descriptions and organizational structure in order to ensure an adequate workload and the ideal use of resources to achieve the program/project objectives and maintains a good team spirit.


Logistics & procurement


The Country Director ensures and oversees all logistics processes necessary for the implementation of Help’s ongoing and future project activities. He/she ensures compliance with Help and donor procurement regulations, supervises Help’s partner organizations in this regard and is in charge of an effective contract management as well as the coordination between all relevant departments and stakeholders.


Security and risk management


The Country Director oversees the development, maintenance and implementation of security plans, policies and controls to ensure the safety and security of Help staff, assets and resources. He/she maintains a proactive approach to comprehensive risk management.




Required Experience


The successful candidate will need to have demonstrated success in humanitarian and development project design and -management, as well experience in working within complicated national and political frameworks (conflict zones), including:


  • Significant international work experience (3-5 years) in similar management positions (humanitarian and/or development project design and -management (incl. proposal writing), monitoring and evaluation, risk assessment, human resources, financial management, donor relations)

  • Strong human resources management experience with a proven ability to lead and expand a multi-disciplinary and multi-cultural/ethnic team

  • Experience in supervision and support (capacity building) of local partner organizations

  • Experience in developing and applying a quality management approach 

  • Experience in cooperating and negotiating with international donors, government bodies, other NGOs and local partners 

  • Strong experience in managing finance, administrative and human resource systems to ensure project efficiency and transparency

  • Strong risk and security management experience in complex international contexts




Required skills


  • Excellent English language skills (spoken and written)

  • Excellent skills in project design, implementation and administration with the ability to coordinate multiple activities at the same time

  • Relevant computer and numeracy skills.

  • Effective financial management and planning skills

  • Strong representation, communication and negotiation skills.

  • Strong writing skills allowing for the development of strategy, proposal, budget and reporting documents.

  • Profound knowledge and understanding of relevant humanitarian and development donor institutions e.g. EU, UN, German Government Ministries and their regulations

  • Strong knowledge of and commitment to international humanitarian and other relevant standards (Sphere, CHS, etc.)




Required abilities


  • Commitment to Help’s core values and strategic direction

  • Ability to establish effective working relationships at all levels

  • Cultural sensitivity and adaptability

  • Ability and willingness to undertake administrative tasks



Desirable skills & abilities


  • University degree in relevant field (e.g. humanitarian action, international development, non-profit management, international relations).

  • Knowledge of Kurdish, Arabic or German language is an asset.

  • Familiarity with the humanitarian/development needs and related issues within Iraq

  • Working experience in the Middle East is preferable

  • Ability to learn from appropriate training and development programs






  • Aspired starting date: November 1st, 2017

  • Contract duration: 12 months (with the possibility of an extension)

  • Station of duty: Erbil (with frequent traveling throughout Iraq)

  • Salary: based on the German Public Service Wage Agreement, according to qualification, experience and station of duty,

  • International insurance package

  • This posting is unaccompanied




How to apply


Interested candidates who meet the required qualifications and experience are invited to submit their full CV and cover letter explaining their motivation and why they are suited for the post together with the contact details of at least 3 references of relevant former employers to: Diese E-Mail-Adresse ist vor Spambots geschützt! Zur Anzeige muss JavaScript eingeschaltet sein!


Closing date for applications: September 24th, 2017


CVs without a cover letter and reference contacts will not be considered. Please refrain from submitting any other additional documents.


Please note that only short-listed candidates will be contacted. If you have not been contacted by October 6th, 2017, you should assume that your application has not been successful.




Information about our work can be found at